SMALLER MALLS? RETAIL LOOKS AT POST PANDEMIC OPTIONS; GETTING RID OF RED TAPE; GOOD NEWS FOR BRANDS? 

SMALLER MALLS? RETAIL LOOKS AT POST PANDEMIC OPTIONS; GETTING RID OF RED TAPE; GOOD NEWS FOR BRANDS? 

Welcome to today’s business and media intelligence, with insights collected over the past 24-hours.

SMALLER MALLS? RETAIL LOOKS AT POST PANDEMIC OPTIONS 

  • The Shaver Shop is the latest retail chain to question the value of its physical store footprint. After closing 11 of its 110 stores in March, foot traffic to the remaining stores was down 50 per cent in April, but online shopping was up by a staggering 387 per cent. This comes after Premier Investment’s Solomon Lew opined that “malls have to reinvent themselves to bring people back”. Read more here in the AFR. (Subscriber access)

CHEAPER (AND SMALLER) OFFICES THE WAY FORWARD FOR CORPORATE AUSTRALIA 

  • We may not only have smaller shopping malls but smaller offices, too, with some major companies in Australia already planning to downsize their workspace requirements. Australia Post, Medibank Private and CBA all say they are now looking for cheaper and smaller digs, according to The Australian(Subscriber access)

AUSSIE, AUSSIE, AUSSIE – GOOD NEWS FOR BRANDS? 

  • What’s in a name? The interim chief of Caltex Australia believes the upswing in support for all Australian brands will benefit the company under its new name, Ampol. The rebrand was announced in December and approved yesterday by shareholders after Chevron ended a trademark licensing agreement with Caltex Australia. Read more in The AFR here(Subscriber access)

DON’T STAND SO CLOSE TO ME – HOW OFFICE DESIGN WILL NEED TO CHANGE POST COVID-19 

  • A host of challenges await us as we return to the office, including lifts, desk space and the shared snack cupboard. But The Economist showcases some ideas that have emerged in response to COVID-19 including buildings with “contactless pathways” and colour coded carpet. Read more here.

GETTING RID OF RED TAPE 

  • Sure, the post COVID-19 working world will be different physically. But ANZ chief Shayne Elliott hopes for a change in culture too, abandoning the safety of bureaucracy for more of the innovation, adaptability and decisiveness he has seen in the pandemic. Read more about leaders and the cultural changes they want to keep in the AFR’s Chook Roast column(Subscriber access)

MAKING COVID-19 RULES EASY TO REMEMBER  

  • It’s tough to keep up with the ever changing COVID-19 rules. But NSW Police is making it easier for us to remember by summarising rules into lyrics sung to the tune of Dua Lipa’s New Rules. Now, that’s an effective communications strategy.


Our daily briefing is not meant to be a summary of media coverage but rather, insights that may be helpful in understanding how organisations are communicating with stakeholders in a time of crisis – and what comes next. Sign up via email